Commercial property ownership & lettings
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Your information

Privacy & cookies

Who we are

Prime Commercial Property Ltd is responsible for personal information handled in connection with this website and enquiries made to us. We are registered in England and Wales, company number 17101654. Our registered office is 464 Melton Road, Leicester, England, LE4 7SN.

For privacy questions or requests, email info@primecommercial.property, call 0330 133 3723, or write to our registered office.

Information you give us

If you contact us, we receive the information you choose to include, such as your name, email address, telephone number, business details, property requirements and correspondence. The website’s email links open your own email application; information is sent when you choose to send the email.

Our hosting service may process technical information such as IP addresses, requested pages, browser details and access times to deliver and protect the website.

How and why we use information

We use enquiry details to respond to you, discuss property requirements or opportunities and keep a record of our correspondence. We rely on our legitimate interests in communicating with prospective tenants, property owners, agents and other business contacts. Where you ask us to take steps towards a contract with you, we may also use your information for that purpose. We may retain relevant records to meet legal obligations.

Providing enquiry information is voluntary, but we may be unable to respond or assess your requirements without sufficient details. We do not make decisions about website visitors solely through automated processing.

Service providers and sharing

Information may be processed by the providers of our website hosting, email and IT services. Where necessary for a property enquiry or transaction, relevant information may be shared with professional advisers or appointed property agents. We may also disclose information where the law requires it. We do not sell enquiry information.

If a service provider processes personal information outside the UK, applicable data protection requirements must be met, including an appropriate transfer mechanism where required. Contact us for details relevant to your enquiry.

How long we keep information

We keep correspondence for as long as it is needed to deal with the enquiry, any resulting business relationship and relevant record-keeping requirements. In deciding when to remove it, we consider whether the enquiry remains active, whether it has led to a transaction and whether the information is needed for legal, accounting or dispute purposes. You can ask us about the retention of your particular information.

Your rights

Depending on the circumstances, you may have rights to access your personal information, correct it, request deletion, restrict its use, object to processing or receive it in a portable format. You may object to processing based on legitimate interests. If we rely on consent for a particular activity, you may withdraw that consent.

To raise a concern or exercise a right, contact us using the details above. You can also complain to the Information Commissioner’s Office at ico.org.uk/make-a-complaint or on 0303 123 1113.

Cookies and third-party content

This website does not use advertising cookies, analytics trackers, embedded maps or social media widgets. Its photographs and fonts are served as part of the website. Our website code does not set cookies or use local storage. Hosting services may process technical data for delivery and security as described above.

Links to other websites are subject to those websites’ own privacy information.

Changes to this notice

We will update this notice if the way we use information through the website changes. Further information may be provided separately when an enquiry progresses to a tenancy or property transaction.